Home WSQ Advanced Certificate in Environmental Cleaning

WSQ Advanced Certificate in Environmental Cleaning

 

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ES-JS-301G-1 Maintain Workplace Safety And Health Policies And Procedures (core)

This unit addresses the competencies applicable to employees at supervisory level, to comply with workplace safety and health policies and procedures.

CLG-SS-301C-1 Supervise Service Operations (core)

This unit addresses the competencies required in planning to meet internal and external customer requirements, ensure the delivery of quality service, monitor and review customer service.

CLG-SS-302C-1 Manage Inventory (core)

This unit addresses the competencies required to acquire inventories, manage inventory control and review effectiveness of inventory management.

CLG-SS-303C-1 : Demonstrate And Apply Understanding Of Cleaning Chemicals (composite module) (core)

This unit addresses the competencies required to demonstrate understanding of cleaning chemicals, apply knowledge in the use of cleaning chemicals, and review effectiveness of cleaning chemicals.

CLG-SS-304C-1 : Demonstrate And Apply Understanding Of Methods And Processes (composite module) (core)

This unit addresses the competencies required to demonstrate understanding of cleaning methods and techniques, apply cleaning methods and processes and evaluate effectiveness of cleaning methods and processes.

CLG-SS-304E-1 Implement Continuous Improvements In Service Delivery Within Cleaning Industry (elective)

This unit addresses the competencies required to prepare work team for continual improvement, execute action plan for continual improvement, monitor and evaluate results of action plan and address performance gaps

CLG-SS-305E-1 Plan And Implement Environmentally Sustainable Work Practices (elective)

This unit addresses the competencies required to assess current work practices, plan and implement environmentally sustainable work practices and assess effectiveness of environmentally sustainable work practices.

SV-CS-301G-0 Lead A Service Team (will be replaced by SVCF-PL-301C-1 Manage Operations For Service Excellence) (elective)

This unit addresses the competencies required to promote team effectiveness by developing team plans to meet expected service outcomes, leading a small service team and proactively working with management to improve service.

SV-CS-302G-0 Build Relationships With Customers (Will be replaced by SVCF-CS-301C-1 Establish Relationships For Customer Confidence) (core)

This unit addresses the competencies required to build relationships with customers in service environments, which include building customers’ confidence, maintaining, developing customer relations and handling difficult customers.

 

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