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Susan Sng Trainer Profile

Susan Sng has spent twenty years with Hilton Singapore Hotel since 1974, managing housekeeping front office and payment accounts.  After departing Hilton Singapore in 1994, she spent some time as a guest relations officer at the National Kidney Foundation, Singapore.

In April 2002, Susan attended the National Skills Recognition System (NSRS) Cleaning Course with the Centre for Cleaning Technology, followed by an Assessor course with SPRING Singapore.  She subsequently represented SPRING Singapore as an assessor form September 2002 to May 2004 helping to supervise and conduct necessary assessments.  Concurrently, she was appointed by the Centre for Cleaning Technology as an Associate Trainer training its various course participants.

Since attending the British Institute of Cleaning Science Cleaning Operators (BICSc) Stages One and Two in October 2004, Susan has been appointed by Integrated Property Management Pte Ltd as a trainer in Quality Assurance.  Aside from setting up and conducting in-house and on-site training, Susan has conducted an internal audit for the company’s ISO 9001/2008.

At the same time in 2004, she has undertaken further training and has been awarded the Industry Trainer Certificate in November 2005 under the ITE’s ‘Train the Trainers Program’ .   She has also been approved as ATC and ATP under the National Skills Recognition Scheme (NSRS) in November 2007 after passing the Cleaning Residential Estate and Clean Food Shops assessments.  Beginning in February 2009, she has attended the Singapore National Employers Federation (SNEF) ACTA training courses for CU1 to CU6.